ServiceNow Add-in for Microsoft 365 reference › ServiceNow Add-in for Microsoft 365 › Unified Employee Experience › Employee Service Management

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Catalog Mapping Configurations form

The Catalog Mapping Configurations form helps you customize mapping of emails and catalog items.

Field	Description
Catalog item	Catalog item that you want to map the email fields to.
Application	Application scope of the mapping configuration.This field is automatically set to the application scope of your instance.
Domain	Domain that you want to create the mapping configuration in.
UI script parser	UI script that contains custom logic for the mapping configuration.
Active	Option to activate the mapping configuration record.