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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Associate content categories to topics

Associate content from multiple content categories to a topic in the taxonomy.

Before you begin

Role required: knowledge_admin, taxonomy_admin

User criteria required: Taxonomy Manager.

Procedure

  1. Navigate to All > Content Taxonomy > Topics.

  2. Select the topic where you want to associate a content category.

  3. Select the Add/remove content from categories related link.

  4. Select one of the following Content types

    • Knowledge Categories
    • Catalog item Categories
    • In the corresponding collection list window, do one of the following actions:

    • Select a category and then click the right arrow icon (

Image omitted: right-arrow-icon.png
Right-arrow icon.\) icon.
-   Double-click a category.
**Note:** In the Collection list, you can search for knowledge or catalog categories by entering the category name or by using wild cards \(\*\).
  1. Click Save.

    When you associate a category to a topic, all the Knowledge Base articles or Service Catalog items belonging to the selected categories are associated with the topic.

    Note: The time taken to associate all the content with a topic depends on the number of Knowledge Base articles or Service Catalog items that a category contains. This is a one-time activity.

What to do next

For more information, see Taxonomy and connected content.

Related topics

Taxonomy and connected content

Define a knowledge article category