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Report critical events › Critical Event Management › Health and Safety › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Report a critical event as an agent

Create a ticket to report a critical event in Critical Event Management as an agent when an emergency alarm is raised offline.

Before you begin

Role required: sn_critical.agent

Procedure

  1. Navigate to Workspaces > Health and Safety Workspace.

  2. Select the New Critical Event button.

  3. On the Critical Event form, fill out the fields.

    For a description of the field values, see Critical Event form.

  4. Select Save.