Define communication plans, tasks, and recipients

Define the communication plan, tasks, and recipients that help the agent create a communication task to send out mass notifications.

Before you begin

Role required: admin

Procedure

1. Navigate to All > Health and Safety > Critical Event Management > Communication Plan Definition.

2. Add a communication plan by selecting New or edit an existing communication plan.

3. On the form, fill in the fields.

   For more information, see Communication plan form.

4. Select Submit.

   Note:

   • You can add tasks and recipient list to the communication plan based on your organizational needs.
   • To learn more about a communication plan and its process, see Task Communications Management process.