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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Contract Management Pro

The ServiceNow® Contract Management Pro solution enables you to set up contract document templates, clauses, and clause variations, and to initiate contract and amendmentrequests. It also supports AI-driven contract analysis and metadata extraction, e-signatures, wet signatures, and external storage systems.

You can use the actionable widgets on Contract Workspace to categorize, prioritize, and efficiently work on contract requests.

With Contracts Dashboard, you can analyze the various contract request trends and also get insights into the volume of contract requests that are handled by your team.

The following video provides an overview of Contract Management Pro.[Omitted video] Description: Video providing an overview of Contract Management Pro and its capabilities. Approximately four minutes long.

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An overview diagram of the various stages of Contract Management Pro.

Get started

Helpful resources

Some ServiceNow resources that can provide you with helpful information are:

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Release Notes**

Learn more about what's new and changed. See the [Contract Management Pro release notes](../../release-notes/release-notes/cmpro-rn.md).
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ServiceNow Community**

Connect with other Contract Management Pro users at [ServiceNow Community](https://www.servicenow.com/community/legal-service-delivery/ct-p/legal-service-delivery).
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Customer Success Center**

Find useful resources related to your role and explore best practices at the [Customer Success Center](https://www.servicenow.com/success.html?).
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ServiceNow University**

Access real-time courses, self-paced training, and career resources from [ServiceNow University](https://learning.servicenow.com/lxp/en/general/contract-management-pro-cmp-implementation-bootcamp-on-demand?id=learning_course_prev&course_id=87e103898707d21c3a3a84c7cebb35d9).
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Known Error Portal**

Learn more about specific known errors, along with workarounds if any, from the [Known Error Portal](https://support.servicenow.com/kb?id=known_error_portal).