Cancel the signature process
Cancel a signature process for contract documents that have been sent to signatories.
Before you begin
Role required: sn_cm_core.contract_fulfiller
About this task
The state of the contract request should be Awaiting signature.
Procedure
Navigate to the workspace.
Open the contract request.
On the Standard Ticket page, from the Actions menu, select Cancel signature.
On the confirmation window, select Cancel signature.
Result
The contract status updates to Signature cancelled. For wet signature and electronic signature, a notification email is sent to all signatories. For offline signature, no notification email is sent to the signatories.
Parent Topic:Signature workflow for a contract request