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Manage notifications in Contract Management Pro › Configure additional features in CM Pro › Configure › Contract Management Pro › Legal and Contract Operations › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure email notifications for approval workflow in Contract Management Pro

Activate the notifications for Contract Management Pro to notify users when approval for contract revision is initiated, approved, rejected, or cancelled.

Before you begin

Role required: Admin

About this task

The platform notifications, Approval Request and Approval Rejected, are triggered when approval is initiated for contract revision in a contract request.

To avoid duplicate notifications for an event, the following notifications are not activated by default:

  • Contract document - Approval requested
  • Contract document - Approved
  • Contract document - Approval cancelled

You can activate the notifications specific to Contract Management Pro approval workflow and then set up a condition to stop the default platform notifications.

Procedure

  1. Navigate to All > System Notification > Email > Notifications.

  2. In the Category column, search for contracts support.

  3. Select the contract document approval notification that you want to activate.

    The available notifications are:

    • Contract document - Approval requested
    • Contract document - Approved
    • Contract document - Approval cancelled
    • On the Notification form, select the Active check box.

  4. Select Update.

    Note: You must configure the ApprovalNotificationWorkspaceURLExt extension point to enable the notifications for Legal Counsel Center.

    For more information, see Configure extension point for notifications.

  5. Ensure that default notifications will not be triggered for approval workflow related to Contract Management Pro.

    1. Navigate to All > System Notification > Email > Notifications.

    2. Search for the default notifications that are triggered when approval is initiated for a contract revision.

      The default notifications are Approval Request and Approval Rejected.

Image omitted: cmpro-ptfm-apprvl-notf.png
Default platform approval notifications in the notifications page
3.  Select the notification.

4.  Select the **When to send** tab.

5.  In the **Conditions** field, set the following condition to ensure that the selected notification will not be triggered for contract revision approval workflow: **\[Source table\] \[is not\] \[sn\_cm\_core\_document\_revision\]**.

Result

The approval notifications for Contract Management Pro are activated and the default system notifications are stopped for contract revision approval.

Parent Topic:Manage notifications in Contract Management Pro