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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Contract Management solutions

Explore the differences between the different contract management solutions offered in ServiceNow - ITAM Contract Management, (Deprecated) Legal Simple Contracts, and Contract Management Pro (CM Pro)

This resource helps you review the strengths of each application and guide you in selecting the most suitable option for your organization’s contract management needs.

  • Contract Management Pro: Management of contract creation, execution, storage, and reporting
  • (Deprecated) LSD Legal Simple Contracts: Creation of standard language contracts
  • ITAM Contract Management: Software and hardware asset management
 FeaturesITAM Contract ManagementLSD Legal Simple Contracts\(Deprecated\)Contract Management Pro
Contract RequestSelf-serve with configurable Intake-
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Yes
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Yes
Third party contracts-
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Yes
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Yes
Third party contracts with multiple documents--
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Yes
NOW Integrations \(Legal, Procurement, Sales\)--
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Yes
Contract AuthoringPDF, HTML Templates-
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Yes
-
MS Word Templates-
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Yes
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Yes
MS Word Add-in--
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Yes
Clause Library for Contract Generation--
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Yes
Versions-
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Yes
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Yes
Versions with multiple documents--
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Yes
External storage \(OneDrive and GoogleDrive\)-
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Yes
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Yes
Create contract record-
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Yes
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Yes
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AI-assisted Review
--
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Yes
Contract Workspace--
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Yes
Clause Library for Negotiation--
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Yes
Amendment workflow--
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Yes
SignaturesWet Signature-
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Yes
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Yes
Electronic signature \(AdobeSign, DocuSign integration\)   
Review and ApprovalsAd-hoc approvals   
Internal reviews   
RepositoryDocument storage in ServiceNow
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Yes
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Yes
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Yes
OneDrive, Google Drive storage integration-
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Yes
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Yes
Contract Relationships \(parent/child\)
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Yes
-
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Yes
Contract Metadata
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Yes
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Yes
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Yes
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AI Metadata Extraction
--
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Yes
Obligation ManagementExpiry / Renewal notifications
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Yes
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Yes
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Yes
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AI Obligation Extraction
--
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Yes
AnalyticsDashboard for Volume & Work distribution-
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Yes
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Yes
Dashboard for asset contract renewals
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Yes
-
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Yes

Legal Simple Contracts is being deprecated.

  • For new customers, it is now hidden and no longer available.
  • For existing customers, it will continue to function, but is no longer supported.

For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.

You can migrate your data from Legal Simple Contracts to Contract Management Pro to start using the additional features available.

For more information on migration, see Migrating to Contract Management Pro for Legal Service Delivery.

Important: The migration script is designed only for migrating data from Legal Simple Contracts to the Legal Contract Repository, which applies specifically to Contract Management Pro for Legal Service Delivery.

Contract Management Pro for Legal Service Delivery is a licensed application that must be installed separately.

Parent Topic:Contract Management Pro reference

Related topics

Components installed with Contract Management Pro

Components installed with Contract Workspace

Components installed with Analytics Pack for Contract Management Pro

Contract request State and Contract document status in Contract Management Pro

Signatory roles

Clause Variation form

Contract Configuration form

Properties installed to configure expiry notifications

Properties installed to configure contracts integrations

Expiring Contracts Condition form fields

Action assignment form

UFX Add on Event mapping form

Obligation form

Obligation Management notifications

Contract Management Pro glossary