View the status of a request, change request, or registration request
Users with the snc_external role can view the status of requests and change requests from the Customer Service Portal.
Before you begin
Role required: snc_external
Procedure
In the Customer Service Portal header, select My Lists.
In the My Lists filter, select My Cases.
Select a case in the Cases list.
View the record status after the record number in the Related Records widget.
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