View or update customer contact information

View or update your contact information from the customer portal.

Before you begin

Role required: sn_customerservice.customer, sn_customerservice.customer_admin, sn_customerservice.partner, or sn_customerservice.partner_admin

Procedure

1. Navigate to the customer portal.

2. Select support > Contact.

3. Select the required contact.

4. Make any desired changes to the fields on the Contact form.

   Field	Description
   First name	The customer's first name.
   Last name	The customer's last name.
   Title	The customer's job title.
   Language	The customer's preferred language.
   Time zone	The time zone for this customer's location.
   Account	The customer's account.
   Email	The customer's email address
   Business phone	The customer's business phone.
   Mobile phone	The customer's mobile phone.
   Notification	Enable or disable notifications for this customer.
   User ID	A unique identifier for this user. The user ID should follow the format firstname.lastname.

5. Select Save.

Related topics

Change your password directly from the Customer Service Portal

Set email notification preferences