Search for information on customer service portal
Use the search feature on the customer portal to find information about a question or an issue.
Before you begin
Role required: sn_customerservice.customer, sn_customerservice.customer_admin, sn_customerservice.partner, or sn_customerservice.partner_admin
About this task
The portal has a search feature that you can use to search for information across several repositories. Enter a search term in the Search field and then click Search to display a list of related articles.
Procedure
Enter a search term into the Search field.
Click Search.
A list of articles related to the search term is displayed.
Click a link to view an article.
Related topics