Change your password directly from the Customer Service Portal
Change your password directly from the Customer Service Portal. Users with the required roles can change their passwords from the Customer Service Portal.
Before you begin
Role required: none
About this task
Users with the required roles can change their passwords from the Customer Service Portal.
Procedure
Go to the Customer Service Portal page by accessing your instance URL and adding a /csm suffix.
For example, https://example.com/csm.
Select your user name in the portal header.
Select Profile to display the user profile information.
Select Change Password under Security.
On the form, fill in the fields.
| Field | Description |
|---|---|
| Current Password | The current password. This field is automatically filled in. |
| New Password | The new password, which must meet the following requirements: - Be a minimum of eight characters long - Include at least one uppercase and one lowercase letter - Include at least one number |
| Confirm Password | The new password. |
- Click Change.
Related topics