Skip to content
Release: Australia · Updated: 2026-07-09 · Official documentation · View source

Quote management for business organization

Integrate Service Model Foundation with Quote Management for business organizations to streamline operations and optimize the end-to-end life cycle for quote management.

Overview of quote management for business organization

Quote Management for business organizations enables sales agents and business organization staff to efficiently create and manage the end-to-end life cycle of quotes on behalf of customers.

Use the Quote Management Business Organization plugin (com.snc.business_organization_qm) to perform the following actions.

  • Create quotes for customers through channel partners
  • Modify and manage quotes for the business organization
  • Track seller and buyer details of the quote

Data model

The Quote Management application is integrated with the product offering catalog to help sales agents build quotes easily and conveniently.

The Quote Management Customer Order Related Party table contains the following fields.

FieldDescriptionType
Customer quoteCustomer quote that the related party can access.Reference
TypeType of related party.Reference
ResponsibilityResponsibility associated with the related party.Note: The default responsibility is set to default_responsibility.Reference
Channel partnerChannel partner whose members can access the quote when added as a related party.Reference
ClassClass of the record.sys\_class\_name
DomainDomain of the related party record.Domain ID
ActiveState of the record, whether active or inactive.Boolean

Related topics

Roles and responsibilities

Activate Quote Management for Business Locations