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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Product models

Configure product models, such as service, hardware, software, or consumables that your company sells and supports.

TaskDescription
Import product models with guided setupPrepare and import data for each type of product model in a different table.
Create a product modelCreate a record for a specific version or configuration of a product type that your company sells and supports.
Associate services with product modelsAssociate one or more service offerings to a product model to enable customers to choose service offerings for products.
Configure product model and catalog item relationshipsCreate relationships between product models and catalog items so that your customers can request services for products.