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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Order Management for business location

Integrate Service Model Foundation with Order Management to support channel sales.

Overview of the integration

Use the Order Management Business Locations plugin (com.snc.business_organization_orm) to perform the following actions.

  • Create orders for business locations
  • Modify and manage orders for the business locations
  • Track seller and buyer details of the order

Data model

The Customer Order Related Party [sn_ind_tmt_orm_customer_order_related_party] table is a list of service organizations. You can add a related party record to the table to provide access to another party that is different from the service organization associated with the customer order. All related parties listed as Authorized organizations and associated with a particular customer order have access to the order, the order line items, and all other related entities. Channel partners such as referral partners, influencer partners, and more can be added as related parties to an order.

FieldDescriptionType
Customer OrderCustomer order that the related party can access.Reference
TypeType of related party.Reference
ResponsibilityResponsibility associated with the related party.Note: The default responsibility is set to default_responsibility.Reference
Channel partnerChannel partner whose members can access the order when added as a related party.Reference
ClassClass of the record.sys\_class\_name
RankA numerical value to establish the priority of the relationship.Integer
DomainDomain of the related party record.Domain ID
ActiveCurrent state of the record, whether active or inactive.Boolean

Related topics

Roles and responsibilities

Activate Order Management for Business Locations