Activity stream
Learn about how the Workspace Activity stream functions in Configurable Workspace.
Activity stream enables agents to communicate with requesters and make internal notes about the work done on a record. Configure the Activity stream and Activity stream Compose components in UI Builder to set up Activity stream in Configurable Workspace.
For more information about the Activity Stream component, see the Next Experience Components documentation and select Activity Stream from the list of Next Experience Components.
Activity Stream corresponding parameters
Workspace Activity stream matched with Configurable Workspace parameters.
Note: Not every Configurable Workspace component parameter has a corresponding Workspace (legacy) parameter.
| Component | Legacy component name | Legacy component parameter name | UIB component parameter name |
|---|---|---|---|
| Activity Stream | now-activity-stream-connected | table | table |
| sysID | sysID | ||
| isNewRecord | isNewRecord | ||
| title | |||
| view | |||
| showConversationFilter | |||
| showTileAvatars | |||
| showTileIcons | |||
| events | |||
| supplemental | |||
| ambChannels | |||
| filterOptions | |||
| timestamp | |||
| Activity Stream compose | now-activity-stream-compose-connected | table | table |
| sysID | sysID | ||
| isNewRecord | isNewRecord | ||
| fields | Fields | ||
| title | |||
| useTabs |