Import install base items with guided setup
Install base items represent the instances of the product that have been configured for a customer.
Before you begin
Role required: csm_guided_setup_user or admin
About this task
Each install base item references the configuration item record for the customer.
Procedure
Navigate to All > Customer Service > Administration > Guided Setup and click Get Started.
In the Foundation Data category, click Get Started and then click Import Install Base Items.
Upload data from an external data source into an import set.
Create a transform map.
Execute the transform map to transfer the data.
Verify that the data records are imported into the target table.