Configure the search option for your portal header

Configure search feature to display search option on you portal.

Before you begin

Role required: sp_admin

Procedure

1. Navigate to All > Service Portal > Portal.

2. On the Service Portal page, search and select Customer Support in the Title column.

3. On the Customer Support page, in the Quick start config field, modify the JSON as shown.

   "headerSearch": {
                   "display_search": true,
   "search_placeholder_text": "Search articles and request items",
   "exclude_search_for_pages": "csm_home_new"
   

   Note: You can also modify the placeholder text. The default text is Search articles and request items.

4. Modify the placeholder text.

   The default text is Search articles and request items.

5. Select Update.