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Set up Web Embeddables › Web Embeddables › Set up self-service › Configure › Customer Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure CORS (Cross-Origin Resource Sharing) rules before embedding ServiceNow components

Configure a CORS rule to enable cross-domain requests between ServiceNow components and the website that you want to embed the web components.

Before you begin

You must have the following setup in to configure CORS rules for components:

  • You must activate the ServiceNow components. For more information, see Activate Web Embeddables.
  • At least one ServiceNow component configured on your instance.

Role required: admin

About this task

You can use the existing CORS rules to enable secure communication between ServiceNow components and the external website. You can also set up a CORS rule so that ServiceNow components are able to make cross-origin requests to retrieve dynamic translations. For more information on creating and defining CORS rules, see Define a CORS rule.

Procedure

  1. Navigate to All > Web Embeddables > Configure > CORS rules.

  2. In the Domain name field, enter the domain name that you want to embed the component.

  3. Select Check status.

    Displays all the CORS rules that must be configured. It shows both configured and unconfigured URLs.

  4. Select Configure CORS rules.

    Initiates CORS rules for all the unconfigured URLs.

    Note: The confirmation message CORS rules configured successfully appears.

Result

The domain name that you’ve entered is configured with CORS rules and can be used to embed the component.

Related topics

Define a CORS rule