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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Email a community user

Send a private message to a community user directly from the community.

Before you begin

Role required: sn_communities.admin, sn_communities.community_moderator, sn_communities.forum_admin, or sn_communities.forum_moderator

An email client must be configured.

About this task

Uses for private messaging can include warning a user about use of a banned word, welcoming a new user, or informing users about incorrectly placed content in a forum. You can privately message a user from any community content, a comment, the Leaderboard, or the Community Profile page.

Procedure

  1. Navigate to the community homepage.

  2. Point to the community user name.

  3. Click Email User.

    Note: The email opens in your local email client.

Parent Topic:Using communities

Related topics

Community homepage features for logged in users

Navigating the activity feed

Navigating the forum homepage

Community homepage features for non-logged in users

Self-register to a community

Search the community

Use a community profile

Community subscriptions

Request membership to a forum

Accept an invitation to join a forum

Post and respond to content in the community

Report inappropriate community content

Add featured content in a community

View a list of questions and create a case

Gamification