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Community events › Post and respond to content in the community › Using communities › Communities › Customer Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

View and participate in a community event

You can view details for published events and perform tasks such as responding to the event or adding it to your calendar.

Before you begin

You must be a registered member of the community and have permission to read events (Event Read and Comment Write) to be able to respond to events.

Role required: sn_communities.community_user

Procedure

  1. From the community homepage, perform one of the following actions.

    • Navigate to the Content List.
    • Navigate to the Activity Feed.
    • Navigate to a forum or topic.
    • Navigate to the community profile of another user and click the Events tab.
    • Click Community > Events.
    • Click an event.

    The Event details page displays the following information.

Event header
  • View the name of the event, who created it, and when.
  • If the event organizer chose to display the guest list to the public, you can view how many community users have responded Attending or Maybe and click the numbers to see the names.
  • If the guest list is private, you can view how many community users have responded Attending or Maybe, but you cannot see the names.
  • View the number of spots still available in the event or your position on the waitlist.
  • If the event is taking place in the same time zone as you set in your user preferences, the Event time zone is displayed.
  • If the event is taking place in a different time zone to the one that you set in your user preferences, both Event time zone and Your time zone are displayed.
Event overview- When and where the event is taking place. - Description of the event. - Topics associated with the event. - Comments on the event. - Number of times the event has been viewed.
Upcoming EventsNext five upcoming events.
Popular Past EventsTop five most popular past events and the number of community users that were interested in the event. Interested community users include users who either attended or were waitlisted for the event.

  1. Click Attending, Maybe, or Declined to view or search the guest list and their responses.

  2. Click Subscribe to subscribe to the event and receive notifications when the event is updated.

    If your response is Attending or Maybe, you are auto-subscribed to the event.

  3. Click Respond to indicate whether you are attending or maybe attending the event, to decline, or to add yourself to the waitlist.

    • You can also respond to an event directly from the Activity Feed.

    • If the event is full, a message stating that you can join the waitlist is displayed. The Attend option replaces Waitlist. If you are waitlisted, your position on the waitlist is displayed. Once a position becomes available in the event, you move up in the list. Depending on your selection, the status changes to either Attending, Maybe, Declined, or Waitlisted. You can update your response as needed.

    • If an event creator or community admin deletes an event and you responded Yes, Waitlist, or Maybe, you receive an email notification based on your notification preferences.

    • If an event is updated, and you responded Yes, Waitlist, or Maybe, you receive an email notification based on your notification preferences.
    • Click ... to perform one of the following actions.
Add to calendarDownloads an .ics file that you can add to your calendar. The file includes the title and description of the event, the event location, start and end dates, the event time, and any attachments. If guests have chosen not to share details, the information is not displayed in the file.
BookmarkThe event appears in your bookmarks list on your profile page. Click Remove Bookmark to delete a bookmark.
Report contentClick Report content to report inappropriate content in the event.

Parent Topic:Community events