Use a community profile › Using communities › Communities › Customer Service Management

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Edit your community profile photo and personal information

Change your community profile photo and edit your personal information.

Before you begin

Role required: sn_communities.community_user

You can only edit your community profile if you are logged in to the community.

From the Community homepage, select your name or profile photo and then select Profile.
To change your profile picture, click Upload Picture.

A file system upload is initiated. Choose an image in .png or .jpg format and click Open.
To change any field value, select the value to display a pop-up window.
In the field value pop-up window, select the desired value and click Save.

The following table includes a description of the fields on the User Profile page.

Field	Description
Company	Name of your employer.
Title	Your job title.
Department	Your job department.
Location	Your address, city, and state.
Bio	A short description about yourself.
Email	Your email address.Note: Use the email address used in your instance profile or the reset password features cannot be used.
Business phone	The work telephone number where people can reach you.
Mobile phone	Your mobile telephone number.
Language	Your preferred language.
Time zone	The time zone in which you work or reside.
Accessibility enabled	Use this toggle button to enable accessibility features.