Community Service Portal

The Community Service Portal is a web interface that is based on the ServiceNow Service Portal application.

The Community Service Portal is designed to allow you to have control over the behavior of your portal and help create an attractive and engaging user experience.

Customize Community Service Portal
Customize community service portal according to your needs.
Configure Community Service Portal header menus
Configure Community Service Portal header menus to create a consistent user experience across all your end-user facing service portals using a modern interface and a unified navigation menu structure.
Configure announcement for community members
Global announcements appear in the banner and broadcast messages to all community members. Forum announcements appear in the Announcements section on the forum page. You can also send the announcement by email.
Community pages that support SEO data
To improve search results for community members using external search engines, the Communities application generates SEO meta tags and injects the tags into questions, topics, forums, and other page types.

Parent Topic:Configuring communities

Related topics

Community content types

Community feedback types

Community access types

Platform Analytics Solutions for Communities

Migrate Social Q&A data to Communities

View community logs

View community feedback and bookmarks tables

Create a case from a discussion

Enable knowledge harvesting

Activate Communities plugins