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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Community homepage features for logged in users

Your community activity usually begins on the community homepage. If you are a logged in user, you see different information than non-logged in users. Your organization can customize the homepage.

Note: The Community Service Portal header menu is not enabled by default. For more information, see Configure Community Service Portal header menus.

From the community homepage, you can access and use the following features:

UI componentDescription
AnnouncementsView announcements targeted to the entire community.
Community menuNavigate to all forums and all topics and other quick links.
ToursView a tour for additional guidance on how the Communities application works. Tours appear when your administrator creates them on certain pages.
Profile photoClick your profile photo to either view your community profile or logout.
SearchEnter a search term. You can enter a keyword to use the type-ahead search or enter one or more words to view all search results.
Browse ForumsClick the + icon to view up to eight available forums.Click View all Forums to go to the Forums list page and search for the forum you require. If sub forums exist, they are listed on the parent forum tile along with a count of how many there are. Click the link to access a list of the sub forums.
Have a question? Click here to start typing and Post ContentContribute to the community by posting a question. Click Question, Blog, Video, Document, or Event to add your content and assign it to a forum.
Featured ContentView featured community content.
Question filtersFilter by question to view solved, unsolved, and unreplied questions. Note: The content options are displayed according to the permissions you are assigned in the forum.
Content List and Activity Feed

Toggle between the Content List and Activity Feed. You can filter according to content type, forum, most recent or popular, and when the content was created. - Content List: Lists all content added to the community. Displays when updates were made to replies, comments, and answers marked as correct and which user made the updates.

Note:

  • Updates are not displayed for new or existing comments or replies due for moderation.
  • Updates are displayed for approved changes made to comments or replies as a result of moderation.
  • Activity Feed: Lists all activity in the community based on your posts and subscriptions.

Note:

  • All activities per content item are grouped. Only the most recent activity is listed per content item. For example, an upvote to a question.
  • To view all activity associated with a content item, click the content item. All activities, regardless of your subscriptions, are displayed.

Parent Topic:Using communities

Related topics

Navigating the activity feed

Navigating the forum homepage

Community homepage features for non-logged in users

Self-register to a community

Search the community

Use a community profile

Community subscriptions

Request membership to a forum

Accept an invitation to join a forum

Post and respond to content in the community

Report inappropriate community content

Add featured content in a community

Email a community user

View a list of questions and create a case

Gamification