Agentic Workflow in Now Assist for Core Business Suite
Agentic workflow in Now Assist for Core Business Suite supports the Core Business Suite setup process through a conversational interface.
| Agentic workflow name | Description | Available AI agents |
|---|---|---|
| AI agentic workflow for the CBS setup | Supports Core Business Suite configuration through a guided, conversational setup flow. The workflow walks administrators through setup steps, tracks configuration progress, and identifies the next configuration actions. If a setup step doesn’t complete successfully, the workflow provides contextual guidance to address the issue and continue the setup process. | - IA Orchestration agent - Manage groups and roles agent - Notification agent - CBS bulk upload agent |
AI agents used in the AI agentic workflow for the CBS Setup
The following AI agents are used to support the conversational setup process for Core Business Suite.
| AI agent name | Description |
|---|---|
| IA orchestration agent | Coordinates CBS and business unit setup steps by sequencing installation and configuration actions based on user input and the current system state. |
| Manage groups and roles agent | Creates and assigns groups and roles across CBS business units to support setup requirements without manual navigation. |
| Notification agent | Configures notification settings for CBS business units to support request, approval, and workflow notifications. |
| CBS bulk upload agent | Processes bulk data uploads for Workplace Services and Source‑to‑Pay business units by importing records and configuration data. |
For more information on the AI agents, see Now Assist AI agents.
Parent Topic:Now Assist for Core Business Suite