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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Raise an invoice request

Raise an invoice request for any payment-related issues as a supplier on CBS.

Before you begin

Role required: sn_slm.contact

Note: This role is manually assigned to anyone by the admin who has access to the Supplier Collaboration Portal.

Procedure

  1. Navigate to Supplier Lifecycle Operations > Supplier Collaboration Portal > Raise a request.

  2. In the Categories list, go to Invoices, and select Invoice request.

  3. In the invoice request form, fill in the fields.

FieldDescription
SupplierName of the supplier who is raising the request.
Invoice numberNumber of the invoice for which the request is raised.
What type of request is this?The following are the options available:- None - Payment inquiry - Invoice inquiry - Expedite payment request - Payment terms issue - Invoice entry assistance - Other
What can we help you with?Field to provide details of the request or the issue.
Add attachmentsOption to add an attachment related to the request.
  1. Select Submit.

Parent Topic:Using Core Business Suite