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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Specify the action workflow timeout

Set the length of time before the Workflow Studio Integration Hub action workflow times out.

Before you begin

Role required: admin

Procedure

  1. Navigate to All.

  2. Enter sys_properties.list in the filter.

  3. Select New to add the com.glide.cs.fdih.interactive.timeout property.

    1. On the form, fill in the fields.

      FieldValue
      NameEnter the system property name: com.glide.cs.fdih.interactive.timeout.
      DescriptionEnter an explanation for this property, such as: Virtual Agent Workflow Studio IntegrationHub workflow timeout (in seconds).
      TypeEnter integer.
      ValueEnter the number of seconds before the workflow action times out. The default value is 120 seconds. This value should not exceed the value set in the com.glide.cs.convesation_idle_timeout system property. The com.glide.cs.convesation_idle_timeout property's default timeout value is 7,200 seconds.
    2. Select Submit.

Parent Topic:Integrating Virtual Agent with Workflow Studio workflows