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Configure Conversational IVR with Amazon Connect › Configuring Conversational IVR with Amazon Connect › Conversational IVR with Amazon Connect › Integrating Virtual Agent with Voice channels › Integrate VA with other channels › Virtual Agent › Conversational Interfaces
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Set up the Amazon Connect spoke for Conversational IVR

Set up the Amazon Connect spoke to integrate your ServiceNow instance with Amazon Connect.

Before you begin

Role required: admin

Procedure

  1. To set up the Amazon Connect spoke for Conversational IVR with Amazon Connect, see Setup Amazon Connect spoke.

Parent Topic:Configure Conversational IVR with Amazon Connect