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Configure › Conversational Integration with Facebook Messenger › Integrate VA with messaging apps › Integrate VA with other channels › Virtual Agent › Conversational Interfaces
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Remove Conversational Integration with Facebook Messenger

Users can remove the Conversational Integration with Facebook Messenger application when the app is no longer needed.

Before you begin

Role required: admin

Procedure

  1. Go to All > Conversational Interfaces > Channels and Integrations.

  2. On the Facebook Messenger integration section, click Manage.

    The Facebook Messenger Channel integration page opens.

  3. Click the three dots on the right hand side and choose Remove Integration.

    A confirmation message displays.

  4. Click Remove.

    The Facebook Messenger application and all of its data is removed.

Parent Topic:Configure Conversational Integration with Facebook Messenger