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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Sidebar requester mapping

Create a requester mapping to define the requesting user for a record. This requester is used to identify the main contact for a record and Sidebar sends an email notification to the requester when they have unread messages in their discussions in the last 24 hours.

Before you begin

Role required: admin

Procedure

  1. On the Sidebar Requester Mapping screen, fill in the fields:
FieldDescription
ActiveActivates the requester-mapping record.
InheritExtends and applies the feature to the child tables.
TableTable to which the requester mapping should be applied.
OrderOrder of the configuration. You can define multiple requester mapping configurations for a single table. The system executes the query in the descending order.
RequesterRequester for a record.
DomainDomain for the record.