Additional resources for Conversational Interfaces
If you’re looking for Conversational Interfaces (CI) best practices, troubleshooting, or other implementation guidelines, select a feature or resource type to discover ServiceNow® resources on other relevant websites.
| CI features | Resource type | Resources |
|---|---|---|
| Agent Chat | Getting Started | Agent Chat quick start guide (ServiceNow Community) |
| Agent Chat | FAQs | Agent Chat FAQ |
| Now Assist in Virtual Agent | Release notes | |
| Now Assist in Virtual Agent | Tips and examples | When to consider Now Assist in Virtual Agent How to request catalog items in Now Assist in Virtual Agent Now Assist in Virtual Agent conversational catalog ordering Migrating NLU topics to LLM |
| Sidebar | Release notes | Sidebar release notes |
| Sidebar | Tips and examples | Enable Sidebar users to collaborate with Microsoft Teams users |
| Sidebar | FAQs | Sidebar FAQ |
| Virtual Agent | Release notes | Virtual Agent release notes |
| Virtual Agent | Getting Started | Virtual Agent and NLU Quick Start Guide |
| Virtual Agent | Best practices | The 7 habits for a highly effective chatbot |
| Virtual Agent | Tips and examples | Virtual Agent - Tips for Implementation Success Virtual Agent implementation checklist - a deeper dive |
| Virtual Agent | FAQs | Virtual Agent FAQs Virtual Agent NLU FAQs |