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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Migrating Advanced Work Assignment Dashboards

Migrating the Advanced Work Assignment CoreUI dashboards to Next Experience increases the product adoption of key platform capabilities to drive customer benefit.

The new Advanced Work Assignment users see the Next Experience dashboards by default.

The existing users will not see their custom changes on the new dashboards by default when they upgrade. The CoreUI dashboards of the existing users will not be deleted or deprecated. To see the custom changes on the CoreUI dashboard in the new Next Experience dashboard, they must migrate their CoreUI customized dashboards to Next Experience while upgrading from the Washington DC release to the Xanadu release.

AWA Next Experience dashboards

All the AWA Core UI dashboards have been migrated to Next Experience.

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AWA Operations dashboard migrated to Next Experience.
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AWA Interactions dashboard migrated to Next Experience.
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AWA Tasks dashboard migrated to Next Experience.
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AWA Messaging dashboard migrated to Next Experience.