ZIP step

Manage the attachments in a record by performing archive operations such as zip and unzip. You can also view the details of a zipped file.

Roles and availability

Users with the action_designer role can create a custom action with one or more action steps.

Important: ZIP step is not available in the base system and requires the ServiceNow® Integration Hub subscription. After the required plugin is activated, the step is visible under Integrations.

Benefits

Use zip operations to achieve the following benefits:

• Zip the attachments in a record to reduce the file size.
• Unzip specific attachments from a zipped archive in a record.
• View the details of the attachments before unzipping a zipped archive.

Zip operations

Perform the following operations by using the zip step:

• For information about the zip operation, see Zip.
• For information about the Unzip operation, see Unzip.

• For more information about viewing the contents of a compressed zip archive, see Get Zip File Details.

• Zip operation
  Compress one or more record attachments into a single zip archive. You can also manage the contents of a zip archive by removing specific attachments from the zipped file.

• Unzip operation
  Extract one or more compressed attachments from a zip archive. You can extract all the compressed attachments in an archive or choose specific attachments to unzip.
• Get Zip file details
  View the contents of a compressed zip archive.

Parent Topic:Workflow Studio steps