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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

View Approval Requests activity

Display a list of approval requests from within Playbook Experience.

Roles and availability

These activities are available as an application in the ServiceNow Store. Users with the playbook.admin or pd_author role can add these activities to a playbook.

Inputs

Open the activity properties panel and configure your activity to add values for the following inputs. If the input value varies, use the pill-picker to show where to get the value. To learn more about the pill-picker, see Dot-walking examples.

InputTypeDescription
LabelStringTitle to display as activity and playbook card.
DescriptionStringInformation to display about activity usage or outcome.
Run conditionCondition BuilderConditions that must be met to run an activity or stage. You can use data from prior activities to build conditions.Note: Select Show additional options to see this field.
Start RuleChoice

Under Schedule > Start Rule, select a start rule for when your stage should start running:- When process starts: Your stage starts running as soon as the playbook starts. - After specific stages: Your stage starts running after specified stage(s) have finished running.

Under Schedule > Start Rule, select a start rule for when your activity should start running:- When stage starts: Your activity starts running as soon as its stage starts running. Your stage starts running when your playbook is triggered. - After specific activities: Your activity starts running after specified activities have finished running.

Start with delayTrue/FalseOption to wait for a duration of time before running an activity or stage. When enabled, this input displays the Start with delay input properties.Note: Select Show additional options to see this field.
TableChoiceTable that you want to choose the approval requests from.
ConditionsCondition BuilderCriteria that you want your list of approval requests to meet.

Advanced Inputs

After configuring the required inputs for your activity, you can also choose to configure additional inputs. In the side panel, select Show additional options to display these advanced inputs. For more information, see Activity experience.

InputTypeDescription
Order byStringField you want to use to sort a list of records.
Sort TypeChoiceOption to sort records alphabetically or reverse alphabetically.
Max ResultsIntegerMaximum number of results to display to end users.