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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

External Related Files spoke

The External Related Files spoke stores information about files in third-party systems and helps you manage the information.

TableDescription
External Provider \[sn\_ext\_files\_spoke\_provider\]Stores information about the external provider. For example, Box or DocuSign services.
External Related Files \[sn\_external\_related\_files\]

Stores metadata information about the files in third-party systems. This table is extensible.Note: If you extend the table, ensure that you perform the data separation for the scoped applications

  • To store metadata information of files in a specific third-party system, create a table with a column that contains a reference field to the External Related Files table. For more information about reference fields, see Reference field type.
  • To establish a relationship between a specific ServiceNow table and External Related Files table, Create defined related lists.
ActionDescription
Create External File RecordCreates a record in the External Related Files table.
Update External File RecordUpdates a record in the External Related Files table.
Delete External File RecordDeletes a record in the External Related Files table.
RoleDescription
sn\_ext\_files\_spoke.doc\_readerRead records in the External Related Files and External Provider tables.
sn\_ext\_files\_spoke.file\_admin- Read, update, and delete records in the External Related Files table. - Read records in the External Provider table.
sn\_ext\_files\_spoke.provider\_adminRead, update, and delete records in the External Provider table.

Parent Topic:Spokes