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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Activity executions

Activity execution records provide runtime information about activities in a playbook, such as the activity's current state and associated record.

An activity execution represents a runtime execution of your activity. Each time one of your playbooks triggers, records are automatically created for each activity that runs within the triggered playbook.

To access the activity execution records for an In Progress playbook execution, navigate to Process Automation > Process Automation Administration > Active Processes. Alternatively, you can see the activity executions for all playbooks that ran today by navigating to Process Automation > Process Automation Administration > Today's Executions. Select a playbook execution record from the list. Then, you can view the associated activity execution records in the Activity Executions related list.

Fields

By default, each record in the Activity Executions related list contains the following fields:

FieldDescription
LabelName of the activity
StageStage in which the activity runs
StateExecution status for the activity. See Activity execution states.
Activity TypeExperience type for the activity. See Experience types.
Associated RecordRecord whose data renders within the playbook card.
Execution indexSequential order in which the activity runs, starting with 1 (one).

Activity execution states

Activity execution states indicate the status of an activity in a triggered playbook. Activities that render in a playbook card can display this state to agents. An activity execution record can have one of the following states:

StateDescription
PendingThe playbook triggered, but the activity execution is waiting on preceding activities to complete before it can start running.
ReadyThe playbook triggered, and the activity will start running soon.
In ProgressThe playbook triggered, and the activity execution is running.
CompleteThe playbook triggered, and the activity execution is done running.
SkippedThe playbook triggered, but a user chose to skip this activity execution and move on to the next activity. Also, if the activity contains a condition that evaluates to false, the system skips the activity.
ErrorThe playbook triggered, but an error with the activity's automation plan or activity experience occurred. Errors can occur when the underlying action or subflow in the activity's automation plan fails to run.
CancelledA user with the admin, flow_designer, or action_designer role explicitly canceled the underlying action or subflow in the activity's automation plan.