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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

View workflow activity descriptions

Tooltips are available for workflow activities to help you understand how to use each activity.

Before you begin

Role required: admin

About this task

Procedure

  1. To view an activity description in the Workflow Editor, point to the icon for the activity in the palette.
Image omitted: ActivityTooltips.png
Viewing activity tooltips in the palette
  1. To modify activity descriptions, navigate to Workflow > Administration > Activity Definitions and edit the Description field.

    Note: To view more information about an activity, double-click the activity on the canvas and then click the help icon in the title bar of the Activity Properties window.

Elements in workflow activity definitions

Each activity can specify a number of elements that control the behavior of the activity or are controlled by the activity.

Not all activities specify all possible elements. See Workflow activities for links to the activities provided by default. Each activity description includes a detailed explanation of the specific elements offered by that activity.

ElementDescription
ResultsThe possible activity.results value. The activity result usually determines which condition the activity transitions through.
Scratchpad entriesScratchpad variables the activity depends on to run, or variables the activity writes to the scratchpad.
Input variablesValues that control the behavior of the activity. Fields to set these values appear on the Activity Properties form when a new activity is added to a workflow. See Activity variables for more information.
ConditionsDetermines which transition the activity follows after completing. See Manage workflow activity conditions for more information.
StatesDetermines how the workflow handles the record being executed.