Working with the publishing center

Use the Publishing Center to make architecture content accessible and actionable across the enterprise.

Publishing Center in Enterprise Architecture Workspace

Use the Publishing Center to publish Enterprise Architecture content such as Technology Reference Model (TRM) catalogs to the Knowledge Base, monitor publishing workflows, and maintain publishing history with full governance and visibility.

The Publishing Center in Enterprise Architecture Workspace supports publishing Enterprise Architecture content that is designed to be consumed beyond the Enterprise Architecture Workspace.

Currently, the Publishing Center enables you to:

• Publish Technology Reference Model (TRM) catalogs to the ServiceNow Knowledge Base
• Configure publishing rules for:
  • TRM Products
  • TRM Lifecycle phases
  • Displayed attributes

This helps you to generate and manage knowledge base representations of approved technology standards.

• Published TRM catalog experience
  When you publish a Technology Reference Model (TRM) catalog from the Publishing Center, the system generates a Knowledge Base catalog that presents approved technology standards in a consumable, read‑only format.
• Create a configuration to publish TRM data
  Define configuration for a Technology Reference Model (TRM) catalog that can be published to the knowledge base article.
• Edit a published TRM catalog configuration
  Edit a published TRM catalog configuration to update catalog name, article publishing rules for software and hardware records, or manage portal and knowledge base mappings.
• Associate a portal with a knowledge base
  Create or update a portal mapping for your published catalog, set the order for the knowledge base. And make the record active or inactive.
• Automatic synchronization of published TRM catalogs
  After you publish a TRM catalog, most updates to TRM data are synchronized automatically with the published knowledge base content.
• Publish a TRM catalog to the knowledge base
  Publish a Technology Reference Model (TRM) catalog to the ServiceNow Knowledge Base, making approved technology standards available for broader discovery and consumption.
• Republish a TRM catalog after updates
  Republish a TRM catalog to apply the latest TRM updates to the published knowledge base content.
• View publishing status and run log
  View publishing run logs to monitor publishing activity and review the publishing history for a TRM catalog.
• Access the published TRM catalog knowledge base
  Access the published TRM catalog to view approved technology standards and lifecycle information in the knowledge base.
• Understanding the publishing results and knowledge base output
  Understand what happens after you publish or republish a TRM catalog and how to interpret the results in the Publishing Center and the knowledge base.
• AI Search on the TRM catalog
  Use the Now Assist panel to search published Technology Reference Model (TRM) catalog records using natural language queries.
• Retire or archive a published TRM catalog
  Use the Knowledge Base management controls to retire or archive the content generated from a published Technology Reference Model (TRM) catalog.

Parent Topic:Managing Enterprise Architecture Workspace

Related topics

Exploring the publishing center in Enterprise Architecture Workspace

Create a configuration to publish TRM data

Publish a TRM catalog to the knowledge base

Access the published TRM catalog knowledge base

Understanding the publishing results and knowledge base output

Manage the Technology Reference Model in Enterprise Architecture Workspace