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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Components installed with Enterprise Architecture Workspace

Several types of components are installed with activation of the Enterprise Architecture Workspace plugin, including tables, user roles, and scheduled jobs.

Roles installed

RoleDescriptionContains roles
EA read user sn\_apm.apm\_readAccess to view Enterprise Architecture dashboards provided by the base system and the underlying tables from where the data for the dashboards are retrieved.View Enterprise Architecture dashboard, Application 360 dashboard, and Application Assessments dashboard.- -
EA user sn\_apm.apm\_userAccess to update applications, view landscape, and roadmap.View or update applications. Request to create business applications. View application landscape reports and dashboards. View applications roadmap. View Application 360 dashboard. Includes:- pa\_viewer - sn\_apm\_mdtl\_com.mdtl\_com\_user - currency\_instance\_report\_admin - canvas\_user - sn\_gf.goal\_user - sn\_prod\_cap\_core.sn\_prod\_cap\_core\_delete - sn\_prod\_cap\_core.sn\_prod\_cap\_core\_write - cmdb\_query\_builder\_read - data\_manager\_user - sn\_gf.strategy\_planner - sn\_prod\_cap\_core.sn\_prod\_cap\_core\_read - certification - report\_user
EA admin sn\_apm.apm\_adminCreate or update application records and access administration activities.Includes: - sn\_apm.apm\_user - sn\_apm\_mdtl\_com.mdtl\_com\_admin - certification\_admin - assessment\_admin - Create/update/delete application categories. - Create/update/delete application families. - Create/update/delete business processes. - Create/update/delete application indicators. - Create/update/delete application score profile. - Create/update/delete bubble charts. - View application indicator scores and application scores. - View application assessment dashboard. - View Application 360 dashboard
EA Analyst sn\_apm.apm\_analystCreate applications and access landscape and dashboards.Includes: - sn\_apm.apm\_admin - data\_manager\_admin - treemap\_user - Create/update/delete applications. - Create/update/delete application indicator scores. - Create/update/delete application scores. - Create/update/delete Enterprise Architecture programs and targets. - Create/update/delete goals. - Access the Enterprise Architecture Service Portal pages for program navigation, category analysis, bubble chart view, application comparisons. - Create demand with application strategy related attributes. - View Application 360 dashboard.

Scheduled jobs installed

Scheduled jobDescription
Application Service Software Model Certification On Demand Policy Processor 
Business Application Certification On Demand Policy ProcessorCertifies the data in the Business Application [cmdb_ci_business_app] table when required.
Business Application Certification Quarterly Policy ProcessorCertifies the data in the Business Application [cmdb_ci_business_app] table for every quarter.
Software Product Lifecycle Internal Source Certification on Demand Policy Processor 
Update Capability Hierarchies In GridUpdates business capabilities hierarchy in the Business Portfolio page. A hierarchy ID is assigned to the newly created capability.

Tables installed

TableDescription
BA Product Model Map \[sn\_apm\_ws\_ba\_product\_model\_map \] 
Business Application TRM Product Map \[sn\_apm\_ws\_business\_app\_trm\_product\_map \] 
APM EA Configuration \[sn\_apm\_ws\_ea\_configuration \] 
EA doc page \[sn\_apm\_ws\_ea\_doc\_page \] 
Certifications Elements \[cert\_element\]Stores quarterly or on-demand certifications for business applications.

UI policies installed

UI policyTableDescription
Manage access is falseAPM EA Configuration [sn_apm_ws_ea_configuration] 
Customization type is visualizationAPM EA Configuration [sn_apm_ws_ea_configuration] 
Customization type is scriptAPM EA Configuration [sn_apm_ws_ea_configuration] 
Manage access is trueAPM EA Configuration [sn_apm_ws_ea_configuration] 
   

Client scripts installed

Client scriptTableDescription
Hide/Show Product Capability Related LisBusiness Application \[cmdb\_ci\_business\_app\]Hide Product Capability related list when model\_id is empty.
Hide Type FieldArchitectural Artifact \[sn\_apm\_architectural\_artifact\] 
if manage access is falseAPM EA Configuration \[sn\_apm\_ws\_ea\_configuration\] 
if section is overviewAPM EA Configuration \[sn\_apm\_ws\_ea\_configuration\] 
Set ADR Type For Artifact VersionArchitectural Artifact Version \[sn\_apm\_architectural\_version\] 

System properties installed

System propertyDescription
sn_apm_ws.appRationalizationMaximumBubblesMaximum number of bubbles on the bubble chart to be shown
sn_apm_ws.app_indicator_scoring_profile 
sn_apm_ws.app_rationalization_default_filterApplication Rationalization Default Filter
sn_apm_ws.batch_size_ba_lifecycle_gantt 
sn_apm_ws.certificationPolicyTablesDefault tables used to show certification policies on enterprise architecture workspace
sn_apm_ws.record_mention_configConfiguration for tagging other ServiceNow records with architectural artifacts in Enterprise Architecture Workspace.

Business rules installed

   
Default title for doc page collectionEA doc page [sn_apm_ws_ea_doc_page] 
Populate default values for version noteArchitectural Artifact Version [sn_apm_architectural_version] 

Parent Topic:Enterprise Architecture Workspace reference