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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Exploring the Setup page in the Enterprise Architecture Workspace

Using the Setup page in the Enterprise Architecture Workspace, as an Enterprise Architect, you can configure Enterprise Architecture (formerly Application Portfolio Management) features within the EA Workspace.

You can configure the following categories:

  • Information Data Domains

    Data domain is a collection of information objects. Relate an information object to the database catalog of a database instance to collect the physical data. ServiceNow Discovery finds database catalog that lists all the catalog objects, or databases, discovered for an instance of a database. To create a data domain, see Add or edit an information data domain.

  • Architectural Artifact Categories

    The architectural artifact categories enable you to categorize and manage artifacts more efficiently. To create an architectural artifact category, see Add or edit an architectural artifact category.

  • TCO

    The Application total cost of ownership (TCO) feature helps you to leverage application costs to prioritize the application portfolio and align with the business strategy. For more details, see Manage application total cost of ownership (TCO) in Enterprise Architecture Workspace.

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Setup EA Workspace
  • Manage application categories
    An application category is a grouping of applications by their purpose and function, fields, or areas.
  • Manage application category groups
    An application category group is a collection of application categories. Category groups help with the filtering and reporting of the application categories.
  • Manage application families
    An application family is an attribute to group a set of related applications based on manufacturer classification of their products.
  • Manage indicators
    You can view, add, or edit application or capability indicators in the Enterprise Architecture Workspace.
  • Manage scoring profiles
    Scoring profiles help you to evaluate the applications based on various indicators.
  • Manage TRM phases
    A Technology Reference Model (TRM) phase refers to a specific stage in the lifecycle of an application within the organization’s TRM framework.
  • Manage TRM categories
    A Technology Reference Model (TRM) category refers to a grouping of TRM software products by their purpose and function. The categorization helps you to consolidate TRM products and rationalize decisions.
  • Manage information data domains
    A data domain is a collection of information objects. ServiceNow® Discovery finds the database catalog that lists all the catalog objects, or databases, discovered for an instance of a database.
  • Manage architectural artifact categories
    The architectural artifact categories enable you to categorize and manage artifacts more efficiently. Architectural artifact categories enable you to organize architectural artifacts and align them with your business goals and strategies.
  • Manage demand actions
    Demand actions are strategic decisions that you want to execute for an application. Enterprise Architecture Workspace provides preconfigured actions that help you enhance the capability of the applications. You can add new demand actions as per your requirements.
  • Manage Enterprise Modeling and Visualization
    Enterprise Modeling and Visualization refers to the modeling and diagramming tools within the EA Workspace to represent business capabilities, business hierarchies, and their interrelationships.
  • Manage certification policies
    You can configure certification policies to keep your business applications inventory up to date. Keeping your business application data current helps you to assess your business applications precisely as there are indicators that are dependent on these business applications.

Parent Topic:Exploring Enterprise Architecture Workspace

Related topics

Working with the Setup page

Exploring total cost of ownership (TCO) in Enterprise Architecture Workspace