Synchronize a shape to the database
Add a shape to a diagram. Synchronize the shape to the database by mapping the shape to an existing CI or adding a CI.
Before you begin
Role required: sn_apm.apm_user
Note: You must have the Owner or Editor access to the artifact or diagram and must have read access to the shape entity.
Procedure
Navigate to Workspaces > Enterprise Architecture Workspace.
Open the Modeling page by selecting the Enterprise Modeling and Visualization icon (
Enterprise Modeling and Visualization\).
Select an existing diagram from the Diagrams page.
Add a shape to an existing or new diagram.
You can observe that the unsynced icon (
unsynced shape\) is displayed in the shape. It means, the shape hasn’t yet synced with the ServiceNow database.
- Open the side panel with details for the selected shape by selecting the Open the side panel icon (
Open side panel\).
**Note:** The width of the side panel is saved to your user preferences. If you resize the panel, it opens at the same width the next time you open a diagram.
Select and map an existing CI or create a CI for the shape.
- To map an existing CI, select the Choose Existing button and select a CI from the drop-down list.
- To create a CI, select the Create New button and enter the details.
- Send the shape or diagram for approval.
After receiving the approval, you can see the Commit button to synchronize a shape or diagram, or a relationship to the database.
Select Update.
Select Commit to synchronize the object to the database and save the diagram.
Result
The shape gets synced to the database.
Parent Topic:Working with Enterprise Modeling and Visualization
Related topics
Create a diagram for a business capability map
Update a business capability map
Add capabilities or applications to a capability map
Create diagram for a business hierarchy map
Update a business application hierarchy map
Submit a modeling diagram for approval