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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

ArchiMate shapes support in the Enterprise Modeling and Visualization

ArchiMate® shapes are industry-standard elements used by enterprise architects to create diagrams that represent relationships across different domains of an enterprise. ArchiMate is a registered trademark of The Open Group. Enterprise Modeling and Visualization supports ArchiMate shapes along with General and Enterprise Architecture shapes.

ArchiMate shapes mapping with ServiceNow Common Service Data Model (CSDM)

ArchiMate shapes are internally associated with the ServiceNow CSDM elements. This mapping allows you to follow similar mapping of the Enterprise Architecture shapes relationships.

ArchiMate shapeCSDM element type
Business ServiceBusiness Service
Application ServiceApplication Service
Application ComponentBusiness Application
ProductBusiness Application
ArtifactArchitectural Artifact
CapabilityBusiness Capability
Business ProcessBusiness Process
Technology CollaborationDynamic CI Group
NodeServer
Data ObjectInformation Object
ContractContract
LocationLocation
Application InterfaceDigital Interface

Types of ArchiMate relationships

Following are the relationship types for the ArchiMate shapes. Use these arrows to define the relationship between the ArchiMate shapes in a modeling diagram.

Image omitted: archimate-relationship-type.png
ArchiMate relationship type

Parent Topic:Exploring Enterprise Modeling and Visualization in the EA Workspace

Related topics

ArchiMate shapes

Create diagram using ArchiMate shapes and add relationships