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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Working with the document templates

Document Templates define how architectural documents are generated from diagrams and architectural artifacts in Enterprise Architecture Workspace.

Enterprise Architecture Workspace uses the ServiceNow Docs component to provide reusable, governed templates that standardize document structure and content. Only templates explicitly created for Enterprise Architecture Workspace are available when users generate documents from diagrams.

How to access templates

Document Templates are available in two places:

  • Setup page- In the Setup page, the Document Templates section displays the list of templates available for creating documents. Admins can create and manage these templates.
  • Template Centre- Displays the list of available templates, when you select Create a document from a diagram.

  • View all document templates
    View the list of templates available to create documents in the Enterprise Architecture Workspace.

  • Create a document template
    Create a document template to define how architectural documents are generated from diagrams and architectural artifacts in Enterprise Architecture Workspace.
  • Export document templates
    Download document templates in the required file format.

Parent Topic:Working with the Setup page

Related topics

View all document templates