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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create an experience for UI Builder

Learn how to create a workspace or portal experience for UI Builder in the ServiceNow platform.

Before you begin

Role required: ui_builder_admin

About this task

This task shows you a basic example of how to create a workspace or portal experience for UI Builder. This example creates an experience called Demo Experience to demonstrate the process.

Procedure

  1. Navigate to All > Now Experience Framework > UI Builder.

  2. Select Create from the UI Builder home page.

Image omitted: UIB-create-experience-button.png
UI Builder home page with the Create experience button.
  1. Select Experience.

  2. In the form, fill in the fields.

Image omitted: create-experience.png
Create an experience form.
  1. FieldDescription
    NameAdd a name to track your experience internally. The experience name is visible to users from the browser tab. For this example, it is MyApp.
    App Shell UIYou must choose an app shell for the experience to work. For example, you could choose a workspace or portal app shell. The app shell is the wrapper of the page contents, which is similar to the functionality of a web page. The app shell can show things like the logo of your company, user preferences, the search icon. For more information, see Define UI experiences using app shells.
    URL pathAdd a path for your experience. The path appends to the end of the URL parameter of your experience. For example, if you used MyApp as the title for your experience, you could type my/app for the path.
    Landing pathThe landing path is the prefix that people use to reach your experience homepage. To designate a page as the homepage, you must create a page that has a matching path.
    RolesOnly users with these assigned roles can access the experience. If you leave this field empty, the experience is open to all logged-in users by default.
  2. Select Create to create your experience.

  3. Select Open experience to view the main page for your experience.

Image omitted: experience-main-page.png
Main page for your new experience
**Note:** In addition to the name of your new experience, the screen includes the URL, application scope, admin panel, and the roles of users who can view the experience. Any pages or variants you create for the experience appear in the **Pages** section.

What to do next

Now that you have created an experience you can add and customize pages. For more information, see Manage UI Builder pages and page variants.

Parent Topic:Configure how users interact with your applications in UI Builder