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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Automate apps with pro-code tools

Automate your ServiceNow apps.

Automation DiscoveryAutomation Discovery. Identify automation opportunities for your workflows on the ServiceNow platform.Flows in Workflow StudioFlow Designer. Enables process owners to automate work with the ServiceNow platform.Decision BuilderDecision Builder. Enable developers to decouple decision logic from their code by creating and maintaining decision rules.PlaybooksProcess Automation Designer. Enable process owners to author cross-enterprise workflows and create a single, unified process.Business rulesBusiness rules. Use business rules to accomplish tasks like automatically changing values in form fields when certain conditions are met.