Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

ServiceNow IDE roles

The following roles are installed for use with ServiceNow IDE.

Note: Users with the Creator Studio Restricted User [sn_creatorstudio.restricted_user] role aren't able to access the ServiceNow IDE regardless of any other roles assigned.

ServiceNow IDE Administrator [sn_glider.admin]

Create and develop applications in the ServiceNow IDE.

For more information about granular admin roles, see Granular admin roles.

Contains Roles

List of roles contained within the role.

  • sn_glider.create_app_admin
  • sn_glider.read_admin
  • sn_glider.write_admin

Groups

This role is assigned to no groups by default.

Special considerations

In addition to this role, the following roles are necessary for certain functionality in the ServiceNow IDE:

  • credential_admin: Required to perform Git operations.
  • sn_udc.admin: Required to modify application files from the File Categories view.
  • sn_udc.basic_read: Used for read-only access to application files in the File Categories view.

ServiceNow IDE MID Server User [sn_glider.ide_git_user]

Assign administrator privileges to a MID server user to manage applications in source control from the ServiceNow IDE.

MID Server users must have the sn_glider.ide_git_user role or admin role to perform Git operations in the ServiceNow IDE. For more information, see Create the MID Server user and grant the role and Configure a MID Server to use source control with the ServiceNow IDE.

Contains Roles

None.

Groups

This role is assigned to no groups by default.

Special considerations

None.