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Use › Build Agent › Agentic development on the ServiceNow AI Platform › Building applications
Release: Australia · Updated: 2026-04-02 · Official documentation · View source

Revert app changes with Build Agent

Restore your development to a previous state when you want to undo recent changes. Use checkpoints created during Build Agent conversations to revert both code and chat history.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > App Development > ServiceNow Studio.

    You can also open Build Agent in the ServiceNow IDE if you prefer a more code-centric experience.

  2. Open Build Agent.

    Note: The Build Agent chat panel opens by default in new ServiceNow Studio sessions. If the panel isn't open, select Open Build Agent from the status bar in the corner of your browser.

  3. Open a previous chat to revert your changes by selecting the chats icon

Image omitted: sn-studio-ba-chats-icon.png
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Image omitted: ba-chats-selection.png
Build Agent panel with chat selection icon

  1. Select the chat that contains checkpoints you can revert to.

  2. View all available checkpoints by selecting the checkpoints icon

Image omitted: sn-studio-ba-checkpoint-icon.png
\[Omitted image "ba-chats-checkpoint.png"\] Alt text: Build Agent chat panel for Planner Tracker summary and checkpoints list with highlighted checkpoints button
  1. Select the checkpoint you want to revert back to, and select Restore.

Result

Build Agent reverts your changes both in your application and in the chat.

Parent Topic:Use Build Agent