Planning your application

The application development process starts with planning. Consider how the application will work, who will use it, and how it improves user experience.

Planning on the Next Experience

• App intake

  With your carefully planned idea in hand, you're ready to submit it through Application Intake for approval and development in App Engine Studio (AES).

• Define tables and fields for application records

  Applications use tables and records to manage data and processes, such as Incident, Problem, and CMDB.

• Security: App Engine Studio roles and permissions

  Administrators assign roles to give team members permission to configure or use AES.

Planning on UI16

• Delegated development

  Delegated development enables designated users without a system admin role to develop or deploy applications on the ServiceNow AI Platform.

• Schema map for tables

  The schema map displays the details of tables and their relationships in a visual way, enabling administrators to view and easily access different parts of the database schema.

• Table Administration

  Administrators can use Table Administration to view and modify the database structure.

• Team Development

  Team Development supports parallel development on multiple, non-production ServiceNow instances.

Related applications and features

• Security: Access control

  By default, when application administration is enabled for a scoped application, access control (ACL) rules for the scoped application are applied. If no ACL rules for the scoped application are found, global ACL rules can apply.

• Security: Edge Encryption

  ServiceNow® Edge Encryption encrypts sensitive data on your company premises before sending it over the internet to your ServiceNow instance (encrypted in flight), where it remains encrypted at rest.

• Security: Roles

  Set up the security and roles for your UI Builder instance. Security and roles in UI Builder are controlled through your application's scope, domain separation, and protection policy settings.

• Security: UI policies

  Create a UI policy to define custom process flows for tasks.

• Security: Users and groups

  Create users and groups using the ServiceNow AI Platform user administration feature.

• ServiceNow application repository

  After you develop and test a custom application, you can make the application available to company instances by publishing it to the ServiceNow application repository.