Developing your application

Build a custom application to meet the business needs of your organization. Choose a builder for the type of user experience or workflow that you want to create.

Which app builder should I use?

Use the following table to choose the app building experience that matches your role and technical background.

Agentic development on the ServiceNow AI Platform

• Agentic development of full-stack applications with Build Agent

  Use agentic development on the ServiceNow AI Platform with Build Agent, an autonomous AI agent available with Now Assist for Creator. Describe what you need through back and forth conversations with Build Agent, and Build Agent automatically builds the application, including audit trails, security, and compliance.

• Generate apps in ServiceNow Studio

  Use the app generation skill available with Now Assist for Creator to generate an application in ServiceNow Studio. Describe the app that you want to create and continue the conversation to refine and edit the app further.

• Leverage AI assets in custom apps at runtime with Now Assist for App Engine

  Enhance App Engine applications with AI agents, skill, and agentic workflows that users can leverage at runtime with Now Assist for App Engine.

• Generate code with AI-powered code generation

  Generate scripts from text, code, or a combination of both with AI-powered code generation.

Build no-code applications with Creator Studio

• Create applications without coding

  Build request-fulfill applications in a simple environment, without using code, in Creator Studio.

Build low-code applications with App Engine

Build low-code apps quickly, with more creators and less complexity. Safely scale cross-enterprise experiences that users want.

• Empower creators

  Bring creator workflow apps to production quickly for mission-critical tasks. Design with guidance and templates that are all within a holistic low-code dev experience​.

• Scale low-code development

  Empower business and IT to collaborate, manage, and govern low-code app development.​  Set development guardrails, apply standards, and check for compliance, all in one place.

• Engage your users

  Captivate users with a modern unified experience that’s easy to understand. Build mobile-first experiences using an intuitive, low-code designer.

Build applications with the new ServiceNow Studio

Build apps smarter and deliver them faster with the new ServiceNow Studio. ServiceNow Studio empowers platform developers with a modern, unified environment for building on the ServiceNow AI Platform. ServiceNow Studio features streamlined navigation to applications and metadata, integrated low-code tools, efficient tracking and packaging of development work that accelerates development processes and enhances productivity.

• ServiceNow Studio quick start

  Quickly familiarize yourself with new features in ServiceNow Studio.

• Build applications

  Admins can easily build custom or global apps using a guided experience and integrated builders.

• Deploy applications

  Deploy your applications seamlessly using update sets, pipelines, or the Application Repository.

• ServiceNow Studio Navigator panel taxonomy

  Learn more about each type of file you can add to applications in ServiceNow Studio.

Build pro-code applications

Build and deploy apps with fine-grained control. Debug code, manage source control, and publish your apps from a central hub.

• Build your apps faster

  Get all your work done in one place, accelerating the process from coding to deployment.

• Develop applications in source code

  Write code that defines application metadata in an integrated development environment.

• Work as a team

  Provide individual developer access to specific application resources for better collaboration.

Develop in sandbox environments

Use Developer Sandboxes to create isolated development environments where users can develop on the ServiceNow AI Platform in parallel. Sandboxes help enhance Git-based workflows of the software development life cycle by reducing conflicts and enabling faster time to production.

Builder library

Each builder fulfills a specific need or produces a specific type of data, such as Decision Builder, UI Builder, and Workspace Builder. For a complete list of builders, see Builder Library.