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Release: Australia · Updated: 2026-03-31 · Official documentation · View source

Adding AI to your apps

Learn about how you can add AI assets, such as skills, AI agents, and agentic workflows, to your custom apps using Now Assist for App Engine.

In addition to using AI to create applications, you can also add AI experiences to custom applications, enabling end-users to use AI capabilities in custom apps at runtime. For example, you could create a custom skill that summarizes a record within a table, or you could automate an entire workflow using an agentic workflow.

  • AI assets
    Learn about the AI assets that you can create on the ServiceNow AI Platform.
  • Platform and App Engine tools
    To create AI assets and integrate them into your custom applications, you can use a combination of Platform tools and Now Assist for App Engine.
  • Maintaining AI assets
    There are important maintenance considerations for applications that include AI assets, which go beyond the maintenance practices for traditional custom applications. Learn about how to maintain applications that contain AI assets on the ServiceNow AI Platform.

Parent Topic:AI-native app development